Installation & Technical Approval

Every built-in fireplace bought from EcoFire needs a free technical check from our team before the niche, surround or cladding is designed or built. It takes minutes, it's free, and it makes sure your fireplace fits perfectly and works safely.

Book your technical check on WhatsApp · 01273395883

1 · Free technical review

Before any design or construction work, send your drawings or site photos to our technical team. We review them and confirm in writing.

2 · What we check

• Niche dimensions and tolerances
• Clearances from combustible materials (wood, curtains, furniture, TV)
• Room size and ventilation for bioethanol fireplaces
• Power point for electric fireplaces, and power plus water supply for water vapor fireplaces
• Heat resistance of the surround and cladding materials

3 · Written approval

Our approval is sent in writing on WhatsApp or by email. Please keep it — it is your reference for the design and installation.

4 · Designs built without approval

If a niche, surround or design is built without EcoFire's technical approval, or differs from what we approved, EcoFire is not responsible for size mismatches, modifications needed to the niche or surround, damage to finishes, or safety issues resulting from that design or installation.

5 · Warranty

Your warranty covers manufacturing defects. It does not cover damage or faults caused by a design or installation that does not follow EcoFire's technical guidance.

6 · Installation by others

If the fireplace is installed by the customer's own contractor, the customer is responsible for that installation.